STORE INFORMATION
Email: customer@musemug.com
Address: 2805 Oak Hill Dr Copperas Cove, TX 76522, United States
Customer Service Hours: Monday
- Sunday: 9:00 AM – 6:00 PM
(CST)
We aim to respond to all inquiries
within 24 hours.
40oz Leakproof Tumbler with Straw & Handle - 24H Ice Retention Stainless Steel Cup - Turkish Rose
40 Ounces
$17.00
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40oz Leakproof Tumbler with Straw & Handle - 24H Ice Retention Stainless Steel Cup - Turkish Rose
$17.00
Designed for performance and convenience. This tumbler keeps beverages cold for 24 hours with a spill-proof guarantee.
- Capacity: 40oz (approx. 1.18 L)
- Insulation: Double-wall vacuum-insulated stainless steel.
- Lid Function: Dual-mode (sip with straw & swig with spout).
- Special Feature: Silent non-slip rubber bottom.
- Compatibility: Fits most standard car cup holders.
- Care: Dishwasher safe (lid); hand wash recommended (body).
Shipping & Delivery
When will I receive my order?
Since we print and pack every order with care, please allow 2–5 business days for processing before your item ships. Once shipped, delivery typically takes 5–8 business days via USPS or
UPS.
Total Estimated Wait: 7–12 business days.
Note: During peak holidays (Christmas, Valentine's), processing may take up to 7 business days.
Shipping Rates (USA)
- Standard Shipping: $6.99 flat rate.
- Free Shipping: On all orders over $75.
- Priority Shipping: $14.99 (Arrives faster, usually within 3-5 business days after processing).
Tracking & Address
You will receive a tracking number via email as soon as your order ships.
Please double-check your address! If you make a mistake, email us within 2
hours so we can fix it before it ships.
Our Promise
We want you to love your Muse & Mug tumbler. Here is how we handle returns:
1. Arrived Damaged or Wrong?
If your tumbler arrives dented, broken, or with a print error, please do NOT return it.
- Simply email a photo to orders@musemug.com within 7 days of delivery.
- We will send a free replacement or issue a full refund immediately. No hassle, no shipping it back.
2. Change of Mind?
If you simply don't like the design (for non-personalized items), you can return it within 30 days.
- Item must be unused and in original packaging.
- Please note: You are responsible for return shipping costs, and a $5.00 restocking fee will be deducted from your refund.
3. Personalized Items
Because these are made just for you, custom/personalized items are final sale and cannot be returned unless there is a manufacturing error.